help
Hello, I am having an issue with the FC Mobile Web Store. Although I am over 18 years old and my date of birth is correctly registered on my EA account, I am being flagged as an underage user and therefore cannot make any purchases on the Web Store. Could you please check my account and remove the age restriction if possible? EA ID:f1815628FJR Registered email: Thank you for your support.Dear EA
FC Mobile currently has a serious problem with AI behavior and matchmaking balance. The AI accounts being matched often play extremely poorly — no proper tactics, no intelligent positioning, no real football logic. However, the most frustrating and unacceptable issue is that despite having lower OVR, AI-controlled players appear to be artificially boosted. Meanwhile, my higher OVR players feel sluggish, heavy, slow to turn, and consistently lose physical duels and sprints that they should logically win based on stats. This creates a strong impression that gameplay is being manipulated behind the scenes, where player attributes are suppressed to force “balance” or control win rates. Building a high OVR squad, upgrading players, and investing time or money becomes meaningless when in-match performance does not reflect player ratings. This is not proper game balancing — it is experience-breaking design. If the AI mechanics and matchmaking system are not adjusted to genuinely respect OVR, stats, and player control, FC Mobile will continue to frustrate and drive players away instead of retaining them.Please fix the game🙏🙏
Dear Ea team This my first time reporting this as the game is already perfect for me,but the game lags occasionally even though I am certain that the network bar is full,but I don't mind it much,the real problem for me is the search bar in market, players don't show up I hope you can look into it and fix it Thank you
Unable to select UEFA Primtime players
So, I missed the opportunity to select players for this event last week and now it appears I can’t select players this week either. What’s going on? Am I now just completely locked out? The title “Your Matchday 5 Choice” makes it sound like I ought to still be able to close players, no? And if I can’t, then why not?EA owes me 300 FP
So i bought some FP to try my luck to get van der sar and i got 15M coin and -300 FP even though i had pay it, but because the game crashed and i had to get out of it and enter again they decide that i didn't pay, and next time i want to buy something I'm just going to lose 300FP because of your fault. Will thanks you for that you just make me remember again how bad this game is and don't buy anything any more, in fact I'm quitting goodbyeStore login with EA and Google account
Hi EA team, I’ve been trying to log into the FC Mobile Web Store at store.fcm.ea.com for a long time now, and I keep getting login errors. My EA and Google accounts are both linked correctly to my FC Mobile account (verified in-game). I’ve tried everything: clearing cookies, using incognito, switching devices and networks, even logging in with a different account – nothing works. EA.com works fine, so the login system isn’t fully broken – but the store login keeps failing no matter what I do. Support told me to report it here, but honestly this issue has been going on for weeks and I’m starting to lose patience. It really sucks missing out on web store offers just because the login doesn't work. Please fix this or at least give us a workaround. Thanks.Draft exchange fix for my account
I have literally spend more than 70 draft but I can't pack a single 117 players my friends getting a 117 player at a first draft pack opening and also getting back to back 117 players after getting 117 in draft exchange please ea fix this problem or else I will delete the game as all this time I spend to collect the draft tokens is waste of timeStuc/Freeze during Connecting to match server
Hey EA FC MOBILE DEVELOPERS please FIX YOUR MATCH SERVERS. Because of your terrible servers, we are LOSING STARS WITHOUT EVEN PLAYING THE MATCH. In Head to Head mode, after reaching FC Champion, 3 out of 5 times the game gets stuck on “Connecting to match server” even though my internet and device is perfectly fine. The match does not even start, and STILL YOU REDUCE MY STARS. This is completely unfair and extremely frustrating. It is already very hard to push rank, and because of your broken servers, we keep losing stars without even playing. And in the 2 matches where I somehow manage to enter, whenever I start attacking with the ball, suddenly the game shows network problem and my opponent gets free advantage. So basically, whether I play or not, I KEEP LOSING STARS because of your bad servers. You are already ruining events and making them pay-to-win in favor of P2W players and against F2P players, and now your broken match servers are also destroying rank push. We can’t even play a normal Head to Head match properly because it keeps getting stuck on “Connecting to match server”. Fix your match servers first. Losing stars without even playing is unacceptable. I have been playing this game from the past 1400+ days but this time it's the Worst experience ever.
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