Forum Discussion

2 years ago

Solved

[Asking for Information] Last Transaction Still Processing

Hello there, i wanna report some problem who make me cannot top up on ea fc games, the problem start when the last day of fifa mobile exist and until now i cannot make any purchase on game, please pl...

mendozzamagic
2 years ago
@1170d5abf4a902b1 contact customer service via the in-game settings menu (and don't post your user if online - only provide to customer service)

EA_Illium

EA Staff (Retired)

2 years ago

Hi @retrofuture17, Apologies to confirm, you already reached out to support to take a look at your account. Did you do so via the in-game option?

10a56f47b9c172f

2 years ago

Can't buy fifa coins

Sanyosa
Seasoned Ace
2 years ago
@10a56f47b9c172f8 It would be nice if you can translate what the error is
- Darioz15793
  2 years ago
  I currently have the same issue. I haven’t been able to purchase anything in game since September 30th. As it informs me it is still processing the previous transaction. I have spoken to the community service in game, however everything they have suggested hasn’t worked. Please see the below photos.