Black screen

Product: EA SPORTS FC Mobile
Platform:Android
What's your device's make and model? Redmi Y2
What's your device's firmware? Fastboot
What is your game version? 24.0.01
In what game mode did the bug occur? Gameplay
How often does the bug occur? Every time (100%)
What happens when the bug occurs? THE BUG IS THAT THE SCREEN TURNS BLACK AS SHOWN IN THE SCREENSHOT
What time did you see the bug? (HH:MM AM/PM) 5:50 PM

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AFTER UPDATING TO THE LATEST VERSION 24.0.01 ON 9 JANUARY. THE GAME IS NOT WORKING AND THE SCREEN GETS BLACK WHENEVER I PLAY OR DOING SOMETHING IN GAME I LOWERED THE GRAPHIC SETTINGS STILL IT DOESN'T PUT ANY EFFECT. IDK MY DEVICE FIRMWARE BUT KNOW MODEL IT IS REDMI Y2 ANDROID VERSION-9. PLEASE FIX THIS BUG AS SOON AS POSSIBLE.