Forum Discussion

AlyAzizy's avatar
AlyAzizy
Seasoned Newcomer
6 days ago

Re: OVR 120 Blanc signed but it became a ovr 91 Blanc!

I got Blanc after he was removed but added again. I got him the second time when he was available. Now my ranked up card when transferred training point are a base Blanc card. This mess is solely from EA, so I want my Blanc 125 back, thank you. If it's done once, it can be called a mistake, if done twice, it's a decision. 

7 Replies

  • kcjsncrbnz3e's avatar
    kcjsncrbnz3e
    Seasoned Newcomer
    6 days ago

    EA i just bought laurent blanc 120 at 20.55, at 20.11 the card is gone and it has been changed with 88 laurent blanc and my shards has not been returned even the rank up points. I hope u can fix it between give me back my shards and rank up points or give me the card back. Thanks, my best regards EA

  • 9dpenr26ujmd's avatar
    9dpenr26ujmd
    Rising Newcomer
    6 days ago

    É uma decepção ver constantemente bugs como este, a EA rapidamente retirou o jogador mas não com a mesma eficiência para resolver até agora os meus fragmentos e outros investimentos como o tempo de jogar. Cadê minha recompensa 

  • e8r6zvncse2s's avatar
    e8r6zvncse2s
    Seasoned Newcomer
    5 days ago

    Hello. I purchased Laurent Blanc 120 Gen 120 earlier today using TOTS parts, totaling 51,200 pieces. Then, a content update came out, and Blanc dropped to Gen 93. I waited all day, contacted EA customer service, and still haven't received a refund or replacement parts. On YouTube, I saw that others who experienced the same problem received their 51,200 pieces back as compensation from EA. I would like my grievance resolved.
    MOD EDIT  removed UID (keep it safe)

  • e8r6zvncse2s's avatar
    e8r6zvncse2s
    Seasoned Newcomer
    5 days ago

    I am waiting for a response from any @EA official regarding my issue. I constantly buy FC points, and the points or players I earn are deleted from my account, and I receive no response. I kindly request that this matter be taken more seriously. Why is my problem still unresolved? Why hasn't EA, which has resolved the issues of many users, issued a refund to me yet? Why are we not receiving the FC points we paid for in this game? I urgently await a response.