BUG LEAGUE FC MOBILE

Good evening EA SPORT. I want to ask about members in my league. 2 weeks ago I entered a member into the league and after the member entered, the member was listed as an "unknown" OVR 0 player and could not be deleted/removed. Now it's been 1 month, the member is an "unknown" OVR 0 player that cannot be deleted, cannot be suppressed, and cannot be removed. There are 99 active members in my league and 1 "unknown" OVR 0 is inactive. The slots in my league are only 99 members and 1 is limited. EA SPORT please help me, thank you.