Didn't receive the purchase.

On 20/05/2024, I bought the Tots training booster pack at 8:00:02 AM GMT+7 and didn't receive it. It's time for the game to reset the day. Then the pack has disappeared. But the money has been cut But did not receive the item in the pack The proof is filled in the picture below.

UID: [Removed, do not post your User ID - EA_Barry]

Thank you.