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shorvberg's avatar
shorvberg
Not applicable
2 years ago

Ea account connection for redemption

Product: EA SPORTS FC Mobile Platform:Android What's your device's make and model? Samsung A53 What's your device's firmware? A5360ZHS8DXC1 What is your game version? 21.0.05 In what game mode d...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago
Hi @shorvberg, What was the original account you used to back up your main FC Mobile game? (EA Account, Google Play, Apple ID, Game Center, or Facebook.)

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @shorvberg, Have you tried logging in with Google to see if you can restore the account, then see if you can link an new or existing EA account?

  • shorvberg's avatar
    shorvberg
    Not applicable
    2 years ago
    @EA_Illium my account works and is accessible via logging in with Google. however, it thinks that it's connected to my ea account (the button is greyed out with a checkmark), but it is not.

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