Extra time not working - "Sorry, something went wrong"

After the laliga tots dropped I cant access extra time it hows error like the image below been waiting for reset since a week

I was recently trying to open 12k extra time token pick but it doesn't show up. It started around 2 a.m. KSA and has been since goin on.

Device: Android (Samsung A55)

I am experiencing an issue on my main account in EA Sports FC Mobile. Every time a match reaches Extra Time, I receive a "Something went wrong" error and the game either crashes or returns me to the home screen. However, my secondary account works perfectly fine on the same device.

Here’s what I’ve already tried to resolve the issue:

• Cleared app cache and data
• Reinstalled the game
• Tested different networks (Wi-Fi and mobile data)
• Checked for device and game updates

Despite these steps, the issue persists only on my main account. I suspect there might be a problem with my account’s saved data or a server-side error.

Could you please investigate this issue and, if necessary, reset my match progression so I can continue playing normally?

same problem here.. EA_Pulsar​ 

tried it yesterday as well. didn't open

device name : samsung s20 fe

connection: wifi

region: ASIA

HelloEA_Pulsar​ Ive been having the same issue. I havent been able to access extra time from the past few days. I had access to it earlier but i dont know what happened, now whenever i try to open extra time i get the “Something is wrong please try again later issue” Please help. 

Same issue

My extra time ( daily picks) isnt working. When i try to open its showing something like i send in that attachment. Please check it out and fix this glitch soon. Thank You

• Extensions have been giving errors for days and are not opening. I would be glad if you could help me, thank you.

Extra time is not working… please fix this asap …

Extra time not working please EA fix my game my UID:[removed for safety reasons]