Forum Discussion

cl0anxnnv0l0's avatar
cl0anxnnv0l0
Seasoned Newcomer
3 days ago

Re: FC Mobile shows "device not compatible" after reinstall

Dear EA:

My Samsung Galaxy A05s is showing the message “This device is no longer compatible with this version” for EA SPORTS FC Mobile.

 

My phone meets and exceeds the published minimum system requirements, and FC Mobile previously worked on this device. I would like to know why the Galaxy A05s is now considered incompatible and whether this is an error or an intentional change.

 

Device: Samsung Galaxy A05s

Android version: Android 15

Processor: Qualcomm Snapdragon 680 4G

RAM: 4 GB

 

Please investigate whether the Galaxy A05s can be supported again. Thank you.

15 Replies

  • n05lix4ysm48's avatar
    n05lix4ysm48
    Rising Newcomer
    2 days ago

    After updating to the new FC Mobile 27 version today, I am unable to enter the game. The app displays an error message stating that my device is incompatible or not working with this version.Before this seasonal update, I could play the game completely fine without any issues.My Device Specifications:Phone Model: realme C100 5GProcessor / Chipset: MediaTek Dimensity 6300OS: AndroidPlease check and optimize the game compatibility for this chipset so players using this device can return to the game.

  • e5fm9cwjkefs's avatar
    e5fm9cwjkefs
    Seasoned Newcomer
    2 days ago

    Dear EA,

    My realme 5 is no longer showing EA SPORTS FC Mobile in the Google Play Store. I would like to know why my device is considered incompatible with the latest version.

    My device meets the published basic requirements:

    Device: realme 5 (RMX1911)

    Android version: Android 10

    Processor: Qualcomm Snapdragon 665

    RAM: 4 GB

    Storage: 64 GB (around 10.7 GB free)

    Google Play Protect: Device is certified

    The device is running Android 10, which is above the stated minimum Android 7 requirement. The Snapdragon 665 uses Adreno 610, which does not appear in the listed unsupported GPU models.

    FC Mobile is not appearing in my Google Play Store search, so I cannot install/update the latest version.

    Could you please confirm whether the realme 5 (RMX1911) was intentionally removed from the supported-device list, or whether this is a compatibility/listing error?

    Thank you.

  • r4jtg5q34kpz's avatar
    r4jtg5q34kpz
    Newcomer
    2 days ago

    Like idk now but it worked yesterday so I just deleted it and waiting for tomorrow 

  • 67hifopzjuqd's avatar
    67hifopzjuqd
    Seasoned Newcomer
    2 days ago

    I have the same problem 

    EA can you please investigate this situation please because I spent a lot of money on this device and I am not the only with this issue so you would be really helping us out by investigate an fixing this issue 

     

  • c2e7zur5dk8q's avatar
    c2e7zur5dk8q
    Newcomer
    2 days ago

    My phone samsung galaxy M14 4g is not compatible help me guys

  • dc564c5849dcba5d's avatar
    dc564c5849dcba5d
    Seasoned Newcomer
    2 days ago

    Same here. This needs to be fixed, some users have invested alot of time and money to just not be able to play any longer. Hope EA fixes this ASAP. 

  • 81j35f53jxhp's avatar
    81j35f53jxhp
    Rising Newcomer
    2 days ago

    I am using samsung a05s to .. and having the same problem

  • dc564c5849dcba5d's avatar
    dc564c5849dcba5d
    Seasoned Newcomer
    2 days ago

    I have the same phone and issue. The A05s meets most of the specs yet its not compatible