EA:. PLEASE do something to fix H2H matchmaking to prevent ping rates above 50-60ms. I’m sure I’m not alone when I say that it’s incredibly annoying/demoralizing to regularly find myself in unwinnable matches (whether it’s Division Rivals H2H or other player v player modes) where my ping rate drops from the 22-24ms I normally enjoy to over 80ms simply because I’ve been matched with someone thousands of miles away who sits closer to the host server. I’d rather wait an extra minute in the matchmaking process in order to play a FAIR match against someone in my region instead of enduring the frustration of an insurmountable 60-80ms lag. Your developers need only play the game under these conditions to understand why this ruins the H2H experience (which ought to be the best part of any self-respecting football game!).

I face the same problem everyday. The gameplay is inconsistent with lagged and delayed input. The controller feels heavy and doesn’t allow me to steer my players to where I want them to be & when I want them to be. That’s very annoying!!! Fix that EA.

Since I've already covered this topic with you on the networks/internet side of things, I'm just going to grab some popcorn and wait for a response from EA staff. Given that it's mentioned daily by many people, it would be great to see an official post on the matter.Btw, did you look at your network? any tips that I've shared helped with the general state of your Wifi? Just wondering.

Two months on and H2H stills SUCKS, EA! Just absolutely miserable. Latency is a major issue in at least 2/3 of the H2H matches I play (including modes like Scouting Camp). I’m writing again because I suffered through at least six terrible H2H matches today and it is killing the fun. The lag means it’s no longer about the team I’ve built or my skill—it’s down to one user having an arbitrary advantage. Could you guys stop wasting your time recycling the stupid skill games and churning out more corny holiday-themed events long enough to fix this key aspect of the user experience (i.e. the persistent lag/latency that presumably stems from matching players who are at too great a distance from one another and, therefore, the EA server hosting the match)? It turns your product from something reasonably decent into something that makes me want to throw my device across the room and curse the day I ever heard of EA. You guys keep rolling out your surveys seeking feedback on this or event or that event, but it’s like rearranging the deck chairs on the Titanic. Fix this fundamental flaw at the heart of your app and make it fun—NOT FRUSTRATING AS HELL—to play!

Including a screenshot of a H2H matchup I just had that was virtually unplayable and 100% unwinnable thanks to a ridiculously high ping. This is why I’m in here ranting. I’m playing on a 9th generation iPad sitting mere feet from my router on an internet connection that even during a congested period is still showing a 32ms ping. The problem is that EA’s matchmaking routinely triples or quadruples that ping because it matches opponents who are too far away from each other. The result is it RUINS the user experience. I wasn’t competing with this opponent—because the lag made that impossible! Instead, I was left fuming as my opponent repeatedly taunted me because his ping advantage allowed him to walk all over me. This is the opposite of fun and if EA doesn’t care about fun anymore then it ought to just pack up shop because it’s truly lost its way.

Different day, same story. Just played a Premier League Club Challenge match with ridiculous lag — +80ms throughout. Ran a speed test immediately afterward and my ACTUAL ping is 27ms. This is pretty clear cut: If EA cares anything about users having an enjoyable experience and wants matches to actually be competitive then they need to address this issue. My ping shouldn’t triple or quadruple in more than half the H2H matches I play.

Fix H2H Matchmaking to Address Latency/Lag

16 Replies

1440666fd7e443ec
New Veteran
3 months ago
This post has been up for two months and I get zero reply from EA. I come back and post screenshots and still nada. Other folks chime in with same issues and it’s still crickets from EA. It says about all you need to know about how much they value us—nada. Zero.
99vqhe3ysqoi
Seasoned Novice
2 months ago
Am having the same issue its very fustrating..i never had any issues wit fifa mobile it always run smooth and fear
99vqhe3ysqoi
Seasoned Novice
2 months ago
Bro its happening to me too..its really fustrating
1440666fd7e443ec
New Veteran
2 months ago
I appreciate all of the folks who’ve chimed in. It gives me no pleasure to hear confirmation that many others are having the same poor experience that I am, but at least it affirms to EA that there is indeed an issue. And I just want everyone who has commented (or is reading this) to note the deafening silence coming from EA. They continue to bury their heads in the sand and this suggests (sadly) that our only recourse is to (a) spend no more money on this game and/or (b) quit the game entirely. At the very minimum, I urge everyone who is experiencing this issue to go to the App Store and share your concerns. I’ve already done so because I don’t want anyone to waste their time and money on app whose creator appears to have NO concern for the customer’s experience.
1440666fd7e443ec
New Veteran
24 days ago
Just got done playing yet another laggy H2H match and felt like posting again because EA apparently STILL hasn’t done anything to address the problem. Most of my matches lately seem to be pings in the 45-55ms range and it’s just brutal to try and compete when every action I take is too late thanks to matches made with users who are too far away to make the gameplay fair for both of us.
ZPD953
Seasoned Newcomer
21 days ago
Still happening in July. The h2h experience is brutal. Then the opponent scores because of the lag and rubs it in.

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Fix H2H Matchmaking to Address Latency/Lag

16 Replies

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