Market Pick 102-105 Bug (Got wrong player when claimed)

Product: EA SPORTS FC Mobile
Platform:iOS
What's your device's make and model? iPhone 13 Pro max
What's your device's firmware? Idk how to get it
What is your game version? Fc mobile 24
In what game mode did the bug occur? My Team
How often does the bug occur? Rarely (0% - 9%)
What happens when the bug occurs? I tried to communicate with u
What time did you see the bug? (HH:MM AM/PM) Pm

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Hello fc mobile a bug happened with me today 

I was a opening an extra time pack from 96-102 and 102-105 I got 4 players one of them was vini jr 105 the ballon dor card in case you saw this message my name is LGNDMody please Ea I need help that card was gonna change my team forever but sadly I didn’t get to record that pack

I got yashin 105 from market picks and then it turned out to be cannavaro what is going on EA!?

i also got the same,my nick is ChyberPravda

i was opening market pick 102 to 105

one of them is lev yashin d'or 105 and i choose him

when im claiming on reward,what i got instead is cannavaro d'or 105 and not Lev Yashin

please help,just refund cannavaro and give me my lev yashin back

here's the screenshot

Hey there,

I understand that you have experienced some issues with Market Picks, and I'd like to look further into this for you. Can you all please send me a DM with your User ID and the timestamp for when you claimed the item? 

how to send you a dm?

I have the information about the time when I claim the rewards(supposed to be yashin)

After you click on my profile name, you will see a small envelope icon next to the avatar picture. Once I have your User IDs, I'll reach out to the team. 

I already sent you a dm for my UID,as well the screenshot of when I claim lev yashin but got cannavaro instead 

Thanks. 

@bluezak @w7vu8p10hz52 I hope you can also share your User ID via DM once you are here. 

My user is is [Edit]

time snap was at 2:30 pm

CM note- I saved and removed your Uid for safety reasons. Thanks.