Forum Discussion
1 Reply
- EA_Lanna2 days ago
Community Manager
Hi zz36quidha92,
You'll need to reach out to our Terms of Service team for help with bans and suspensions. They can take a look into this for you if you send in a ban appeal. Here's how to contact them:
If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.
- Open the webform.
- Fill out the form with as much detail as possible.
- Select Submit.
- Then select Email us.
Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.
- EA_Lanna