No buttons on screen

Question

Product: EA SPORTS FC MobilePlatform:AndroidWhat's your device's make and model? Infinix note 10What's your device's firmware? X693What is your game version? LatestIn what game mode did the bug occur? Live EventHow often does the bug occur? Occasionally (10% - 49%)What happens when the bug occurs? No controls on screenWhat time did you see the bug? (HH:MM AM/PM) 11 pm (GMT +5)‌Buttons did not show when skills game started. And due to this I lost the retro one go challenge. I didn't take the SS at the moment as I was not ready for the issue

ea_illium · Answer

Hi @9ccf58210a1a5f5f, Can you try clearing your games cache and checking if this continues?

mendozzamagic · Answer

@9ccf58210a1a5f5f  The buttons don’t appear on the penalty skill games - you use gestures (swipe) to shoot

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No buttons on screen

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