Not getting any Ads

Question

Hi team,Requesting urgent attention to issue regarding not getting any ads in my Game from last 3 weeks. Due to which I am lagging way behind with others players due to extra tokens they receive from watching ads in the TOTS event. It seems tech team is ignoring my issue request support or assistance to resolve this issue tried multiple restarts, tried ads settings, remove and created new google ads Id based on the tech team suggestion still not getting any single ads and it's extremely frustrating when others are way ahead of you that too in the TOTS event.

v64ie0g33nf5 · Answer

Hi, I understand your frustration. It’s really unfair to miss out on rewards, especially during a key event like TOTS. Since you’ve already followed all standard troubleshooting steps, this clearly needs deeper technical attention. I strongly urge the support team to escalate this and provide a proper fix ASAP.

dzrtr · Answer

Erm, why dig out a 3-month-old thread? Is that still happening? Haven't experienced any issues with the ads in the past months.

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Not getting any Ads

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