Purchased Star Pass but not unlocked
Product: EA SPORTS FC Mobile
Platform:Android
What's your device's make and model? I don't know
What's your device's firmware? I don't know
What is your game version? I don't know
In what game mode did the bug occur? Store
How often does the bug occur? Rarely (0% - 9%)
What happens when the bug occurs? Good morning, please share your Star Pass with me because I bought it but I don't have it unlocked.confirmation of purchase is at the bottom
What time did you see the bug? (HH:MM AM/PM) 7:30
Good morning, please share your Star Pass with me because I bought it but I don't have it unlocked.
Heya @kdq32i94s4le
If you've not received this purchase, you'll want to get in contact with the live support team so they can review your account and billing information.
Please contact live support for more help on this from the site here: https://help.ea.com/en/help/faq/using-ea-help/
