Forum Discussion
17 Replies
- @64728363728492s Hmm - sounds like something funky going on with your account … do me a favour, go through the troubleshooting steps (it probably won’t make any difference, but you can at least then tell support you have done them), and then contact support and tell them you have an account issue and that AHQ sent you to them … don’t mention bug, or they will send you back here … it’s not a bug that is prevalent as far as I know, sounds more like you have something account specific that is not triggering that everything is completed.
Troubleshooting
iPhone and iPad
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
Android
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
Device coverage
https://help.ea.com/en/help/ea-sports-fc/fc-mobile-system-requirements/
EA HELP and FC Mobile topic list
https://go.ea.com/HowToEAHelp
https://help.ea.com/au/help-show-more-intents/?product=fc-mobile
Linking and restoring
https://help.ea.com/au/help/ea-sports-fc/save-your-game-progress-in-fc-mobile/?isIhi=true&p=fc-mobile Hi hero umm i have contact them and they did nothing absolute nothing all they did was update the game to have the TOTS event and they did nothing they say they will look in to my account but they did nothing it is still triggering. I tell them that it is an account problem but they told me that it was a bug and they will do something about it but they didnt do anything no diffrence
- @64728363728492s Everyone’s game got updated today - if they are looking into it then chances are something might happen in the next couple of days.
Didn’t run through all the troubleshooting? Ok then i will info you in a couple of days just be ready to answer
i have a same problem with you
this is annoying but doesn't ruin gameplay. im waiting for your update.
hopefully it can be solved soon
Hi its been a couple days since i was online
And they did absolute nothing to my account so i made my decision to delete my account it had pele 97 and etc it was a good account but i was just tired to log on every day just to see the same messange every time so i delete it and start fresh.
Does that solve the problem?
hi, i just comeback fifa after an year break, and when i logged in to my old account, i got the error like in the video i recorded below. this bug makes me feel so triggered, pls fix tysm
https://drive.google.com/file/d/1JYwnyT0__C5JPI9lxYCEb3AnXeOlOtW2/view?usp=drivesdk
yes, thats the only way to fix for players that comeback after a long time, i about to lost my kante 92 btw☹️
im a player that comeback after a while, it keeps showing that kick off text although the daily reward is showing, and it does not let me go the menu and freeze, it directly ruin my gameplay.
same here.. and my friend that kept playing doesn't have this bug
yeah and i decided to delete this game, its annoying asf
I have the same problem too
Have the same bugg
- @ovl7d3ur7xfx Contact customer service via the in game settings menu
Nothing new, when you contact customer service they will tell you that they trying to fix it and can't tell you when it will be resolved. It's been months
After the update, I found out the kick off bug has been resolved.. finally after 7 months and hope you guys compensate those us for the long wait.