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PhanTom_X_GoD's avatar
PhanTom_X_GoD
2 years ago
Solved

Purchase limit exceeded, Please adjust the quantity before buying

I am facing this issue for 2 weeks whenever I try To claim my reward in Heroes New event this message popup's please fix this bug otherwise I am gonna miss my rewards my efforts will be punished just...
  • mendozzamagic's avatar
    mendozzamagic
    11 months ago
    @zf5mjmy5iuk0 Via the in game settings menu or by going to ea help website
PhanTom_X_GoD's avatar
PhanTom_X_GoD
2 years ago

Check The Picture

  • Sanyosa's avatar
    Sanyosa
    Seasoned Ace
    2 years ago
    @PhanTom_X_GoD It looks like you're attempting to claim something you already claimed. Whats the reward you're claiming? Have you tried the next one?
    • PhanTom_X_GoD's avatar
      PhanTom_X_GoD
      2 years ago

      It Shows Like I Collected Already But I Didn't Claimed That Reward Just Because Of This Error Whenever I try To Claim it This Message Pop-up What Should I Do Now If I Couldn't Collect That Reward They Not Gonna Allow Me To Progress This New Heroes Event 

      • Sanyosa's avatar
        Sanyosa
        Seasoned Ace
        2 years ago
        @PhanTom_X_GoD Try clearing app cache. If that doesn't work contact customer support in game

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