Forum Discussion

o7pwh0w5giw5's avatar
o7pwh0w5giw5
9 months ago
Solved

To get Web store Daily reward

 My Fc mobile we'd store 1st sign in reward is not sent in the mail please Send me fast
  • mendozzamagic's avatar
    mendozzamagic
    9 months ago
    @itmfnks8gr60 contact customer service via the in-game settings menu - they will then be able to assist you with proving your age
9evshe6jgnta's avatar
9evshe6jgnta
9 months ago

I can't claim my daily reward from store, beacause IT write i am underage. Please help

  • 3l5cc3ax0ofl's avatar
    3l5cc3ax0ofl
    9 months ago

    The new fc mobile web store won't let me claim the Cole palmer or 3000 gems and mascherano because apparently my uid is underage how do I fix this

    • Sanyosa's avatar
      Sanyosa
      Seasoned Ace
      9 months ago
      @3l5cc3ax0ofl Contact customer service in game and provide evidence you're not underage. They should be able to fix it.
      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        9 months ago

        Hey Everyone, I wanted to confirm if anyone was still running into issues with the Daily Reward?

    • itmfnks8gr60's avatar
      itmfnks8gr60
      9 months ago

      same problem here if it a bug or smth ??

      • mendozzamagic's avatar
        mendozzamagic
        Hero+
        9 months ago
        @itmfnks8gr60 You most likely just skipped entering in your birthday it it defaults to the most recent date in the list - contact customer service via the in game settings menu and confirm your actual age with them
  • melech34's avatar
    melech34
    9 months ago

    I don't have the button that allows me to buy the extra time packs

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