Forum Discussion

2 years ago

Solved

To get Web store Daily reward

My Fc mobile we'd store 1st sign in reward is not sent in the mail please Send me fast

mendozzamagic
2 years ago
@itmfnks8gr60 contact customer service via the in-game settings menu - they will then be able to assist you with proving your age

2 years ago

I can't claim my daily reward from store, beacause IT write i am underage. Please help

3l5cc3ax0ofl
Seasoned Newcomer
2 years ago
The new fc mobile web store won't let me claim the Cole palmer or 3000 gems and mascherano because apparently my uid is underage how do I fix this
- Sanyosa
  Seasoned Ace
  2 years ago
  @3l5cc3ax0ofl Contact customer service in game and provide evidence you're not underage. They should be able to fix it.
  - EA_Illium
    EA Staff (Retired)
    2 years ago
    Hey Everyone, I wanted to confirm if anyone was still running into issues with the Daily Reward?
- itmfnks8gr60
  2 years ago
  same problem here if it a bug or smth ??
  - mendozzamagic
    Hero+
    2 years ago
    @itmfnks8gr60 You most likely just skipped entering in your birthday it it defaults to the most recent date in the list - contact customer service via the in game settings menu and confirm your actual age with them
melech34
2 years ago
I don't have the button that allows me to buy the extra time packs

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