Forum Discussion

o7pwh0w5giw5's avatar
o7pwh0w5giw5
9 months ago
Solved

To get Web store Daily reward

 My Fc mobile we'd store 1st sign in reward is not sent in the mail please Send me fast
  • mendozzamagic's avatar
    mendozzamagic
    9 months ago
    @itmfnks8gr60 contact customer service via the in-game settings menu - they will then be able to assist you with proving your age
9evshe6jgnta's avatar
9evshe6jgnta
9 months ago

I can't claim my daily reward from store, beacause IT write i am underage. Please help

3l5cc3ax0ofl's avatar
3l5cc3ax0ofl
9 months ago

The new fc mobile web store won't let me claim the Cole palmer or 3000 gems and mascherano because apparently my uid is underage how do I fix this

  • Sanyosa's avatar
    Sanyosa
    Seasoned Ace
    9 months ago
    @3l5cc3ax0ofl Contact customer service in game and provide evidence you're not underage. They should be able to fix it.
    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      9 months ago

      Hey Everyone, I wanted to confirm if anyone was still running into issues with the Daily Reward?

      • 3l5cc3ax0ofl's avatar
        3l5cc3ax0ofl
        9 months ago

        yes how do you fix it and will players get compensated for this its afree reward that we were ecouraged to claim and its a game targted at teens

    • itmfnks8gr60's avatar
      itmfnks8gr60
      9 months ago

      how to provide proof like do i send them citizenship id or smth ??

      • mendozzamagic's avatar
        mendozzamagic
        Hero+
        9 months ago
        @itmfnks8gr60 contact customer service via the in-game settings menu - they will then be able to assist you with proving your age
  • itmfnks8gr60's avatar
    itmfnks8gr60
    9 months ago

    same problem here if it a bug or smth ??

    • mendozzamagic's avatar
      mendozzamagic
      Hero+
      9 months ago
      @itmfnks8gr60 You most likely just skipped entering in your birthday it it defaults to the most recent date in the list - contact customer service via the in game settings menu and confirm your actual age with them
      • itmfnks8gr60's avatar
        itmfnks8gr60
        9 months ago

        my discord is yuno_9970 can u help me over there i tried to do what u said but i got confused where to go idk what am supposed to do so could u help me 

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