Forum Discussion

o7pwh0w5giw5's avatar
o7pwh0w5giw5
9 months ago
Solved

To get Web store Daily reward

 My Fc mobile we'd store 1st sign in reward is not sent in the mail please Send me fast
  • mendozzamagic's avatar
    mendozzamagic
    9 months ago
    @itmfnks8gr60 contact customer service via the in-game settings menu - they will then be able to assist you with proving your age
3l5cc3ax0ofl's avatar
3l5cc3ax0ofl
9 months ago

The new fc mobile web store won't let me claim the Cole palmer or 3000 gems and mascherano because apparently my uid is underage how do I fix this

Sanyosa's avatar
Sanyosa
Seasoned Ace
9 months ago
@3l5cc3ax0ofl Contact customer service in game and provide evidence you're not underage. They should be able to fix it.
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 months ago

    Hey Everyone, I wanted to confirm if anyone was still running into issues with the Daily Reward?

    • 3l5cc3ax0ofl's avatar
      3l5cc3ax0ofl
      9 months ago

      yes how do you fix it and will players get compensated for this its afree reward that we were ecouraged to claim and its a game targted at teens

    • aqa7gqz7jtn3's avatar
      aqa7gqz7jtn3
      9 months ago

      Yes it says I am underage even though my birthday is 1984

    • Garybomber123's avatar
      Garybomber123
      9 months ago

      Its happening to me to. I am born 1977

  • itmfnks8gr60's avatar
    itmfnks8gr60
    9 months ago

    how to provide proof like do i send them citizenship id or smth ??

    • mendozzamagic's avatar
      mendozzamagic
      Hero+
      9 months ago
      @itmfnks8gr60 contact customer service via the in-game settings menu - they will then be able to assist you with proving your age

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