Forum Discussion

2 years ago

Solved

To get Web store Daily reward

My Fc mobile we'd store 1st sign in reward is not sent in the mail please Send me fast

mendozzamagic
2 years ago
@itmfnks8gr60 contact customer service via the in-game settings menu - they will then be able to assist you with proving your age

Seasoned Newcomer

2 years ago

The new fc mobile web store won't let me claim the Cole palmer or 3000 gems and mascherano because apparently my uid is underage how do I fix this

Seasoned Ace

2 years ago

@3l5cc3ax0ofl Contact customer service in game and provide evidence you're not underage. They should be able to fix it.

EA_Illium
EA Staff (Retired)
2 years ago
Hey Everyone, I wanted to confirm if anyone was still running into issues with the Daily Reward?
- 3l5cc3ax0ofl
  Seasoned Newcomer
  2 years ago
  yes how do you fix it and will players get compensated for this its afree reward that we were ecouraged to claim and its a game targted at teens
- aqa7gqz7jtn3
  2 years ago
  Yes it says I am underage even though my birthday is 1984
- Garybomber123
  2 years ago
  Its happening to me to. I am born 1977
itmfnks8gr60
2 years ago
how to provide proof like do i send them citizenship id or smth ??
- mendozzamagic
  Hero+
  2 years ago
  @itmfnks8gr60 contact customer service via the in-game settings menu - they will then be able to assist you with proving your age

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