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557gtqnh7oxb's avatar
557gtqnh7oxb
Newcomer
2 months ago

Unable to claim TOTS LA LIGA token E

Unable to claim TOTS LA LIGA token E

As shown as the attached picture 

8 Replies

  • it looks like you may have played a match across reset - the game doesn't like that and doesn't register it properly ... you will just have to wait until tomorrow when it all resets (and don't play across reset)

  • xw0o1074i3h0's avatar
    xw0o1074i3h0
    Seasoned Newcomer
    2 months ago

    Thursday 5th June - played all 3 matches in La Liga chapter in TOTS campaign, to get 30, 30, then 40 progress points to unlock the 100 ‘TOTS Token E’ to be spent daily to progress in this chapter. However, despite playing all 3 games, and not being able to replay any of these games, it only showed that i had gotten 70/100 La Liga progress points, so I was unable to unlock my 100 TOTS Token E for the day, so was unable to play this chapter for the day. Attached is proof of this issue and I was wondering if there was any way I can be compensated through general rewards that I therefore couldn’t unlock that day, or be compensated for my missing 100 TOTS Token E. Was also wondering if any other players have had this issue and if compensation can be given for those affected, as this has never happened to me before.

     

    Player UID - [Removed for account safety]

  • I have played 2 LaLiga matches in TOTS, yet it skipped the second one without giving me progress. So now I'm unable to complete and claim my tokens. I tried restarting the game and it doesn't help.

  • There was such a mistake: I played two matches in the tots la Liga division, but three were counted, and I was not given tots e tokens.

  • I cant play my Last match of Laliga Chapter and i cant get my rewards

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Restarting the game or the device you play on should resolve this issue. Try that and let me know in case of any further trouble.

  • I played two matches and it count three, and now I can't play my third game to receive my tots la liga tokens, I only need these tokens to complete the event, now I can't😭

  • 2letbkyx3re3's avatar
    2letbkyx3re3
    Rising Newcomer
    2 months ago

    hi! I tried to do that, but it still not work, how I can solve this, because this is my last day to complete this event, and I only need to complete la Liga chapter.

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