Unable to open event THUNDERSTRUCK

EA_Lanna Sneaking info in the forth or fifth news item doesn’t make EA right here. Everyone is mainly driven by the even clock and expect the players to be replaced when their clock ends (like in football center and absolutely every other event).Very disappointing for people with shards there and thunder pass bought. Why you didn’t send that info when we bought the Thunder pass but afterwards, locking all our assets, shards and prizes. That’s a crime. EA should compensate all affected users if they count on their reputation. Extremely poor support, extremely poor user experience here.

I needed 3 more wins for the 102-105 pack and was hyped for it it disappointed me to see that I can't play it

This is pure scam and cheating from EA. I bought the minipass as well, hoping to get full rewards from it, as this event was supposed to last at least 20 days more, not to mention the shards to exchange. Now all we got left are those useless shards, wasted money and no rewards at all! I'd like to apply for a refund of my money for the minipass!! 

#EAcheaters

Bro it's litteraly locked and now I can't complete it, I can't get the 102-105 card

I got locked out two days before the event supposed to end and wasn’t able to trade in all my points. I kept waiting for you guys to fix this clear bug and nothing!

I’m growing really frustrated with the EA Moderators who pop on here and post supposed answers/solutions without apparently reading (or looking into) what people are saying. The user experience is suffering badly enough with frequent bugs in the game and It’s just an added insult when the folks paid to address the questions/concerns of paying customers don’t provide real answers.

So, regarding this Thunderstruck event…. We’ve been locked out of spending our accumulated points on event rewards since at least January 21 and  the even should either be extended to let us claim the rewards we’ve earned (after re-opening the “Lucky Strke” page), or you should compensate us for the fact that you locked us out of the event prematurely. And, if the plan was to lock the event early all along then that should have been made way more clear. If you care about the user experience and want people to spend their time and money on your game then fix this!

Please open the event for even a day. I guess most of us missed it because we thought we will be able to atleast use our shards to claim players and other rewards even after everything will be closed out from the Thunderstruck event. I have 705 shards, was waiting to claim the rewards. Please EA for once consider this request just for a day open the rewards section of the Thunderstruck event 🙏.

When ever I enter in my Thunderstruck event and try to play, it show a gray icon with a locked symbol beside it. I just want my 102-105 pack, I only want 50 more points.