VSA bug when tha ball appear really far away

https://youtu.be/a8-fv3VoaHg?si=lkZeNrs3qY9GpH3q

Here is a video of the bug. I also have the 4222 formation. We receive the ball on the side of the field and there is no player to receive it. The closest player, who happens to be in the middle of the field, starts to run all the way to the side to get the ball. That means a lot of wasted time in which opponents score like 2-3 goals. It skipps faster as you can see in the video, but I saw that the bug is lighter in unranked games, meaning that you can point the arrow in the opposite direction, the player stops running and you get the next chance. Still, that its lost time too. I said it is lighter in unranked because in my ranked games I can't stop my player from running all the way to the side to get the ball even if I point the direction arrow in the opposite direction. In this video I got the bug 4 times: 1 time at :44, 1 time at :50, and two times in a row at 1:00. As someone already said in this topic, it also happen 5 times in a row, especially in my ranked games. Imagine the amount of seconds lost because of that. 

Also, I paid some real money to get FC Points to buy pack to get players so I can climb up in rank and have an advantage but this bug made any advantage I would have disappear. I find this unacceptable and I expect some compensation for my money because this bug made my buying not worth it, for all the time and points lost in lost ranked because of the bug, and for all the frustration that this bug made me feel when I lose. And I'm sure it's not just m.