Forum Discussion

12 months ago

Accidentaly delete app

hello there! i deleted the application and now that i downloaded again, i am at the start of the game. How can i get my account back? Can my friends find my id through my name? thanks in advance

mendozzamagic

Hero+

12 months ago

@foivos10 If you have a screenshot of your user id from the old account, then you can contact customer service and they may be able to assist … it is something of shot though, as unless you have made purchases or linked your account at some point in the past, they have nothing to go on to verify your identity (and even then, all the game data from guest accounts is saved to the device, so what data that they do have (if any) may be considerably out of date.

You can contact them from the links below 👇

EA HELP and FC Mobile topic list

https://go.ea.com/HowToEAHelp

https://help.ea.com/au/help-show-more-intents/?product=fc-mobile

Linking and restoring

https://help.ea.com/au/help/ea-sports-fc/save-your-game-progress-in-fc-mobile/?isIhi=true&p=fc-mobile