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p8iuud0fum2f's avatar
p8iuud0fum2f
Not applicable
1 year ago
Solved

Account suspended for no reason

Hi, My account om FC mobile was banned for 72 hours without any reason. I never broke the community guidelines and never used any type of hacks. I made also a ticket but got no reply in the past 1...
  • EA_Lanna's avatar
    EA_Lanna
    1 year ago

    Hi @p8iuud0fum2f,

    This isn't something we can look into through Answers HQ but if you reach out to our Terms of Service team with a ban appeal they can investigate it from there for you. For more information on bans, as well as instructions for disputing them, please see the following article.

    Thanks.

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
1 year ago

Hi @p8iuud0fum2f,

This isn't something we can look into through Answers HQ but if you reach out to our Terms of Service team with a ban appeal they can investigate it from there for you. For more information on bans, as well as instructions for disputing them, please see the following article.

Thanks.

  • p8iuud0fum2f's avatar
    p8iuud0fum2f
    Not applicable
    1 year ago

    I made a ticket but got no reply. 
    Hopefully your colleagues will solve it today.

    Thank you Lanna for your reply.

    I apreciate it 🙂

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