Banned
Hi there, my account on mobile has been banned for 28 days and there is no penalty, why this just happened? It is not fair.
Hey id9tzuri4nl1,
When it comes to account actions that don't feel right, please follow these steps to create an appeal so our Terms of Service team can take another look. They'll have the right tools and records to review this for you, as we're unable to make any changes or discuss account details here on the forums.
If you're not seeing anything on your penalty history page, please double-check to see if you've signed in on the same EA account that's linked to your FC Mobile ID. You'll need to be signed in to the correct account for the page to populate.
Once you create the appeal, please keep an eye on your case history page, and the ToS team will reach out via email once that review is complete. Thanks!