EA reduced my Advanced Competitive Points, help!!!

Who can help me with this issue, 

it is already second time that after 28 days when I get division rewards I don’t get my Advanced Competitive Points in full. 
I had 9 points before reward. In VSA I got 4 points, in H2H I got 8 points, in Manager mode as champion I got 16 points, so in total 4+8+16=28, plus 9 that I got before equals 37. But instead of that in my balance I have 29 as you see in the photo. I can’t even get two Mascheranos because of this issue.
what to do, how to fix this?