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gtojwv3dn2e5's avatar
gtojwv3dn2e5
Newcomer
2 days ago
Solved

Fc mobile

hi, I was banned from fc mobile for no reason... can you tell me how I can do to recover everything??? I spent a lot of money...thank you      
  • EA_Lanna's avatar
    EA_Lanna
    2 days ago

    Hi gtojwv3dn2e5,

    Yes, if you think there's been a mix-up with the account ban, you can appeal it with our Terms of Service (ToS) team. Fill in the webform and submit the appeal. ToS will investigate it for you and email you once they've thoroughly reviewed everything. In the email, they'll let you know if the ban was removed or if it is correctly in place and remaining on the account. 

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
2 days ago

Hi gtojwv3dn2e5,

Yes, if you think there's been a mix-up with the account ban, you can appeal it with our Terms of Service (ToS) team. Fill in the webform and submit the appeal. ToS will investigate it for you and email you once they've thoroughly reviewed everything. In the email, they'll let you know if the ban was removed or if it is correctly in place and remaining on the account. 

- EA_Lanna

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