GOODBYE, FC MOBILE!
Hello! I finally gave up. I'm leaving the game, and I will have to delete my account. For two years, I have been playing at a significant disadvantage, facing some gameplay issues that do not happen to other users. One of the main issues is the automatic kick with the red exclamation mark. When I have possession of the ball, a red exclamation mark appears, and my player kicks the ball away, causing me to lose possession. Over the years, I have sought help from EA, but I have not been successful. They have told me that it is "unusual behavior," but they have done nothing to help. I believe my account has been hacked. I endured it for a long time, too long, and even managed to develop skills to overcome the problems, but I can't take it anymore. The issue has now become worse, more constant, putting me at a very significant disadvantage.
I have been very reluctant to make this decision because I have dedicated a lot of time, invested money, and I know I will lose all my investment. I want to make it clear that I am being forced to stop playing, absolutely frustrated and dissatisfied with the situation. I like the game; I think it has many qualities, but unfortunately, many problems as well. Support is one of them. How can the game developer itself not know how to solve this problem? How can this be possible?
The video below is a small sample of what happens to me in every game for the past two years. At first, I thought it was something normal in the game to prevent passive play in defense. I thought it was absurd because no other game has this, not even the console version of the same game, but I thought it was part of the game. Then I realized it only happened to me. It is very unfair.
One of the countless problems with my account:
That's it! I have lost hope of having my problem resolved, so I am leaving here my discontent for having played at a disadvantage for so long and still having to delete my account because I can no longer have fun. This is just one of many other problems, like packs that always come with the minimum prize, passes that turn into shots, sprints that turn into passes, and so on.
I don't know why this happened to my account; I never did anything wrong, never used any external apps, nothing. All I know is that it has been like this since the 2022 World Cup event. Now it has worsened to the point where I can't take it anymore. I can't play with such a disadvantage anymore. I really want to understand this problem and why it has no solution. I wish I could play like my opponents. I think only a new account would help. Two years of progress will be thrown away.
Thank you, EA
The exclamation point happens when you're in possession of the ball for too long and then pass it to a defender who is under pressure....it exists to minimize time wasting and back-passing to defenders..
