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rul4j0wrpdh3's avatar
rul4j0wrpdh3
2 years ago

How to enable third party apps

My ad preferences are disabled I can't watch any ads that's why I am missing all the rewards
rul4j0wrpdh3's avatar
rul4j0wrpdh3
2 years ago

In addition to that I am attaching other screenshots aswell

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @rul4j0wrpdh3 

Thanks for the additional information. Have you already tried to clear the app's cache and check if you have ad offers appear? 

  • rul4j0wrpdh3's avatar
    rul4j0wrpdh3
    2 years ago

    I have already tried doing that and I have uninstalled and installed the games countless times but it's of no use. I don't know why the edit button of advertisement preferences option is disabled 

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      2 years ago
      Hi @rul4j0wrpdh3, happy to pass this on to the team but we may not have any available at this time for you to watch. To confirm have you made a ticket with Tap joy already?

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