I lost my 112 Rivaldo

Today I encounter an tehnical issue which made me to lose a player of 117 OVR Rivaldo.

As you can see in my squad Rivaldo photo of 117 OVR is not visibile. 

I had another one in my list of players. When I went in the exchange section for token instead of him was showing me the picture of Palmer from ballon d ore 109 . 

And was offering me 10k tokens for this card. I moved forward in changeing it into tokens. All good 10k coins where delivered to my balance.

When I have checked my players I have visible seen that my second card of Rivaldo of 117 us missing from my player. 

This tehnical issue is on Android , and I just lost a card of 117 OVR which is not normal dear EA Sports.