I lost my fc mobile account
I need help recovering my fc mobile account. I recently lost access to my account, but I still have full access to the exact Gmail account that was originally linked
Forum Discussion
8 Replies
This is an old photo of my lost fc mobile account
EA_QueenBeeCommunity Manager
Hey crrvpzmvb7w7,
If your account was linked, you should be able to recover your progress yourself by just signing in with that same google account. If this isn't working, what's happening exactly when you try to recover your data?
I tried logging in with the same gmail but it just showed me a 0 ovr account basically a new account
- EA_QueenBee
Is it possible that you had your account linked to a different gmail account? if you have multiple, it might be a good idea to try them, just in case you're using the wrong one.
I tried all of my gmails but none of them was the account and I think that the gmail im trying its the right one
- EA_QueenBee
Do you still have the User ID of your old account? If so, our live support team should be able to pull up your old progress for you.
Is the User ID the same thing as my name in the game??
- EA_QueenBee
No, your User ID is a number in the settings menu. We have an article here on how to find your User ID; I don't suppose you took a screenshot or a note of it sometime in the past?
