Community ManagerHi there,
I know this must be worrying. Let’s make sure you know the best way to get help.
It sounds like your game may not be linked to an account originally. Please first try the following:
If your game isn’t linked to an account, you’re playing as a guest. This means your save data is only stored on your device and isn’t backed up to an account. If something happens to your device or the app, you may not be able to recover your progress.
If you need further help, the fastest way to contact our support team is through the in-game support option rather than the web form:
You can also find more information here:
https://help.ea.com/en/articles/ea-sports-fc/fc-mobile/get-help-and-find-user-id/#Overview
Thanks.
i have already tried it the bot is not acpecting anything pls do something
Community ManagerCould you please explain more about what happens when you use the bot and why it isn’t directing you to a live Advisor?
Community Managers don’t have access to account details here on the forums. You’ll need to reach our support team for help with this account issue.
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