Now, everything is up to costumer support . You can close this thread and check it as SOLVED
Lot of people get misled by the BOX gifts as it looks kind of grandiose but it's one of the poorest choices mate as there is only one worthy reward of 8 possible. If you have 1k FC points you probably should have gone for a direct pack which would have given you better rewards. It's preposterous tbh that they have a pack as such which gives so little. That's why it's always important to read the fine print.
I had earlier complained to Customer care about the claims of 200pc more etc. as to where those original offer was to compare but all they ask is screenshots of purchase.
Then in the future I will go for smaller packs.
