My phone does not support 60 FPS
I have a problem with my phone (Realme 10) that it does not support 60 fps inside the game, even though the requirements for 60 fps are available on my phone. Phones with lower capabilities than my p...
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EA_Illium
EA Staff (Retired)
EA Staff (Retired)[General Information]
Hey @qwomo0ll2hgc
Thanks for letting us know what you are running into with FC Mobile, To get the game to run at a higher setting please ensure you meet the requirements listed in our Help Article:
EA SPORTS FC™ Mobile system requirements
Thanks!
I have already checked the requirements in your help article and this is exactly where the problem starts. I have an android phone with better specs than most of the requirements you listed in your help article, but I can't play 60fps just because the brand and processor are not among the requirements. That's why I say you need to optimize your game for more phones and more processors. It's very frustrating to have an amdroid phone that can easily play your game at 60 fps, but to be forced to play the game at 30 fps just because the game is not optimized for that phone or its processor. You should optimize your game for more android phones and more processors. For a brand like Realme, which has managed to make a name for itself and a processor like Mediatek, which is used in most of the phones, it should be unacceptable that the game is not optimized. You should optimize your game for more phones and processors, not just the requirements on your help list. So your response is not helpful.
Definetly agree on this,i have helio g99 ultra and can't play.
Same. Have tablet with G99 and can't 60fps. but its good processor
Stupid game
- @qwomo0ll2hgc It’s a particular issue with that brand of phone and the drivers that it uses - it works on pretty much all Android devices except for realme and one or two others that use a particular driver that is incompatible.
It sucks for people with those devices, but it’s not something that EA can easily fix- @mendozzamagic No, it's not. This is not a problem with the phone brand or drivers. The problem is caused by the game not being optimized for this phone brand or drivers. And no. The game doesn't run 60fps on almost all android devices except one or two android devices. Considering how diverse and numerous Android devices are, it is obvious that the requirements for mobile system requirements are quite limited. And there is no excuse for 60fps to be optimized only for certain snapdragon processors (and these are limited) and not for a processor like mediatek. And we're not asking them to optimize for a completely different operating system. We literally want it to be optimized for phones using the same operating system as the requirements. And again, no. For a huge game company like EA, this is something they can easily fix. It's funny that a company like EA can't do this when there are other big game companies that can achieve much more difficult optimizations.
how can EA be so idiotic, most other game only require the phone to be powerful enough to unlock higher graphic setting, but you guys instead posting an arbitrary phone make and type that will have more settings unlocked, instead of your game detecting if the spec is good enough for more setting to be available
@mendozzamagicIt seems that dear ea knows how to add arbitrary phone brands for +90 fps but they are too busy to optimise for phones that have a better system than the arbitrary phone brands they show just to play 60 fps, but whose brand is not among those phones. And please don't come back with a nonsensical answer like "it's not working because there's a problem with the drivers of the phone brand you have", that's exactly what optimisation is for. It's not too hard to honestly answer that "ea just doesn't do it because they are too busy making multibillions and therefore too unconcerned to take care of their users' problems that can be solved in a simple way".
