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06901buzzj9i's avatar
17 hours ago

Phumet

Hello EA Support Team,

I need help accessing my EA account.

When I try to verify my account, the system says that a verification code was sent to an email address shown as em*****@gmail.com. However, I have never created or owned this email address, and I cannot access it.

I can still access and play FC Mobile on my device normally, but I am unable to receive the verification code or manage my EA account.

I believe this EA account was created automatically when I first logged into the game using my platform account.

Could you please help me update or change the email address linked to my EA account so I can complete verification?

Here is my information:

  • Game: EA SPORTS FC Mobile
  • Platform: Android
  • In-game name: (MANUUUU)
  • Device model: (VIVO V27 )

 

Thank you very much for your help.

Kind regards,

(Phu)

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    17 hours ago

    06901buzzj9i​ 

    We cannot help with this directly here on EA Forums. Please make contact with an EA Help Advisor for assistance with account issues.

    EA Help

    Thanks.

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