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mendozzamagic's avatar
mendozzamagic
Hero+
2 years ago

Re: GOODBYE, FC MOBILE!

@Bantucabo There is nothing wrong with your account - the auto clear (with the red exclamation mark) has been in h2h for a couple of years as a means to stop players scoring and then just passing the ball around their back half for the rest of the match.

If customer service told you otherwise then they have it wrong, and I will pass on that feedback to them.

If you linked your account then you able to reinstate it - just follow the instructions below or contact customer service.

Linking and restoring

https://help.ea.com/au/help/ea-sports-fc/save-your-game-progress-in-fc-mobile/?isIhi=true&p=fc-mobile

5 Replies

  • LeeHayle55's avatar
    LeeHayle55
    2 years ago

    It's my opinion for you to quit is a dumb idea. After all the money you've spent, you may as well have thrown it away. 

    We've all had issues at on time or another, but we still play because we love football. And to just chuck it all away because something doesn't suit you is not only a waste of money, but also all the hours of your time playing, building a team.

    You should reconsider and play on like the rest of us. In the long run, I think you'll be glad you did.

  • Bantucabo's avatar
    Bantucabo
    New Adventurer
    2 years ago
    @LeeHayle55 its not that doesnt suits me, it doesnt allow me to play. Simple as that. Theres no game at all for me. Happens way too fast.
  • Bantucabo's avatar
    Bantucabo
    New Adventurer
    2 years ago
    @mendozzamagic think you and guys here got it all wrong. The issue with the exclamation point is that it happens way too fast for me. I've suffered a lot with players passing ball back, nothing happens with them. I pass the ball fast, always attacking. I cant keep the ball for 3s, why the others can? Doenst matter now cause I stopped playing. Just watch the video. That used to happen fast, and all the time, for me .. Im done now, but thanks ..
  • Bantucabo's avatar
    Bantucabo
    New Adventurer
    2 years ago
    @mendozzamagic and, yes, customer service told me that it was a abnormal behavior and never gave me a feedback on it.
  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    2 years ago

    @Bantucabo Customer service often don’t play the game themselves, so dont understand the intricacies of gameplay, they are there mostly to deal with account and payment issues - the red exclamation mark in h2h is you holding ball in the back half too long and not moving forward - and yes, three to five seconds would be about right if you are holding the ball in your back half.

    There is nothing wrong with your game, it is not bugged, but if you don’t want to play it because of that feature of the gameplay, then that is absolutely your right to do so.

    (and yes, I did watch the video, a couple of times / you have been in your back half the whole time and then pass back as you near the half way line - that will happen every time in h2h - just don’t pass back in that situation and move across the half way line)


    Good luck with everything 👍

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