Warning to Parents
Children (12 and under) can only play on a guest account and cannot link their FC Mobile User ID to any service to save their EA FC Mobile progress. If the locally stored game file becomes corrupt,...
Forum Discussion
As a parent it is a fine line - you can quite reasonably play this game without spending money and (other than this one season) it resets every twelve months and all progress is lost anyway - so I simply didn’t let mine spend anything on it.
i think the issue you face with customer service is that they deal with a lot of different games, most of which don’t face similar issues because they either don’t have an in-game chat option or are on much more stable pc or console platforms … so they don’t quite understand the vagaries of FC mobile.
i can’t offer any solution - but I have empathy for what would be particularly frustrating situation
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