Re: FC Mobile 60/90/120 FPS or graphics settings unavailable on specific devices

Hello EA Sports FC Mobile Team,I am writing to report a widespread optimization issue regarding the 60 FPS option on Android 12 operating systems.Currently, many users who updated their devices to Android 12 or bought native Android 12 devices are completely locked out of the 60 FPS setting in the game menu. Interestingly, some older devices running Android 9 or 10 still retain the 60 FPS option and run the game smoothly. This shows that the issue is not purely about raw hardware power, but rather a software compatibility and optimization bottleneck between the new game engine and the Android 12 core system architecture (including thermal throttling policies and display refresh rate handshakes).Even on lower graphic settings, the 60 FPS toggle remains completely invisible or greyed out for Android 12 users. This heavily impacts the competitive gameplay experience, especially in Head-to-Head (H2H) and VS Attack modes where frame rate smoothness determines the reaction time.I kindly request the development team to review the device profile database for Android 12, optimize the engine's compatibility with this OS version, and unlock the 60 FPS option so we can test and choose the performance level suitable for our experience.Thank you for your time and continuous efforts to improve the game.Best regards,