Account Stuck on Loading Screen

Dear FIFA Mobile Support,

I hope this message finds you well.

I am experiencing an issue with my main FIFA Mobile account. Whenever I try to log in, the game gets stuck on the loading screen and does not proceed any further. However, when I create a new account, the game loads perfectly and works without any issues.

This leads me to believe that the problem is specifically related to my main account. I would greatly appreciate it if you could look into this and help me resolve the issue as soon as possible.

Please let me know if you need any additional information.

Thank you for your support and assistance.