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zaal34x48jvq's avatar
zaal34x48jvq
2 years ago
Solved

All my previous FIFA mobile content are gone and what I bought was not there

All the items I brought in the FIFA mobile was gone and I didn't get any of the items in the FC mobile . Please help me to get it back 
  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    Hey @772008a 

    This post here explains what carries over to EA SPORTS FC Mobile with the new season.  

38cda212752c819's avatar
38cda212752c819
2 years ago
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Greetings to Ea,

Initially I was playing PES and upon the update my player, coins and whatever I build was lost and couldn't retrieve it back due to that update. Then I have chosen FIFA ever since then trusting what ever I've build all this years won't go missing. Now on this new update, all my player and millions of coins that I have collect and a team that I have build for 6 over billion just gone missing with your update?. What is the promise for us to play FIFA after this onwards where there might be another update from your side that will wipe out whatever we build. This is not something easy be acceptable. Please advise if there is a way to retrieve back my previous team

Thank you

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    2 years ago
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    @38cda212752c819a it was a full reset mate - it happens pretty much every season - everyone’s teams reset.

    There was a heap of information and warning …
  • Sanyosa's avatar
    Sanyosa
    Seasoned Ace
    2 years ago
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    @38cda212752c819a Expect the same in a year. Each season so far was like that. Total reset and start over with rewards for accomplishments in previous season. The last season was an exception because of EA and Fifa parting ways

About FC Mobile Technical Issues

Trouble with EA SPORTS FC™ MOBILE? Issue with a crash, or error? Join this community to discuss troubleshooting.1,795 PostsLatest Activity: 45 minutes ago
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Please help me to get it back  ","body@stringLength":"147","rawBody":"

All the items I brought in the FIFA mobile was gone and I didn't get any of the items in the FC mobile . Please help me to get it back 

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All the items I brought in the FIFA mobile was gone and I didn't get any of the items in the FC mobile . Please help me to get it back 

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Greetings to Ea,

Initially I was playing PES and upon the update my player, coins and whatever I build was lost and couldn't retrieve it back due to that update. Then I have chosen FIFA ever since then trusting what ever I've build all this years won't go missing. Now on this new update, all my player and millions of coins that I have collect and a team that I have build for 6 over billion just gone missing with your update?. What is the promise for us to play FIFA after this onwards where there might be another update from your side that will wipe out whatever we build. This is not something easy be acceptable. Please advise if there is a way to retrieve back my previous team

Thank you

","body@stringLength":"714","rawBody":"

Greetings to Ea,

Initially I was playing PES and upon the update my player, coins and whatever I build was lost and couldn't retrieve it back due to that update. Then I have chosen FIFA ever since then trusting what ever I've build all this years won't go missing. Now on this new update, all my player and millions of coins that I have collect and a team that I have build for 6 over billion just gone missing with your update?. What is the promise for us to play FIFA after this onwards where there might be another update from your side that will wipe out whatever we build. This is not something easy be acceptable. Please advise if there is a way to retrieve back my previous team

Thank you

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Hey @772008a 

\n

This post here explains what carries over to EA SPORTS FC Mobile with the new season.  

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All my previous FIFA mobile content are gone and what I bought was not there","moderationData":{"__ref":"ModerationData:moderation_data:8056216"},"body":"@38cda212752c819a it was a full reset mate - it happens pretty much every season - everyone’s teams reset.

There was a heap of information and warning …","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"156","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-09-26T14:58:43.752+01:00","lastPublishTime":"2023-09-26T14:58:43.752+01:00","metrics":{"__typename":"MessageMetrics","views":1596},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:fc-mobile-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-mobile-technical-issues-en/message:8056197/message:8056216","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:13":{"__typename":"Rank","id":"rank:13","position":20,"name":"Seasoned Ace","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:5269037":{"__typename":"User","id":"user:5269037","uid":5269037,"login":"Sanyosa","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-05-09T08:53:20.242+01:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/custom/fc25_03-1739468765597.jpg?time=1739468784000"},"rank":{"__ref":"Rank:rank:13"},"entityType":"USER","eventPath":"community:tghpe58374/user:5269037"},"ModerationData:moderation_data:8056230":{"__typename":"ModerationData","id":"moderation_data:8056230","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8056230":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5269037"},"id":"message:8056230","revisionNum":1,"uid":8056230,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-mobile-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:8056205"},"conversation":{"__ref":"Conversation:conversation:8056197"},"subject":"Re: All my previous FIFA mobile content are gone and what I bought was not there","moderationData":{"__ref":"ModerationData:moderation_data:8056230"},"body":"@38cda212752c819a Expect the same in a year. Each season so far was like that. Total reset and start over with rewards for accomplishments in previous season. 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