Cant link FC Mobile account to EA account
When linking my ea fc mobile account to an EA account, the sign in page of EA account doesn't show up in the browser.
Hey FC Mobile Players,
We wanted to create a guide to help you get your FC Mobile game linked to your EA account. If you are running into issues getting your FC Mobile game linked to an EA account please read below!
How to connect FC Mobile to an EA account?
Linking EA SPORTS FC™ Mobile to your EA Account, Google Play, Apple ID, Game Center, or Facebook protects your progress.
For more information on how to link your FC Mobile game, check out our Help Article; Link your accounts to save progress in EA SPORTS FC™ Mobile
Android:
- Open your game settings menu.
- Under Account Management, tap Link Accounts.
- Choose the account you want to link to (EA Account, Google Play, or Facebook).
iOS:
- Open your game settings menu.
- Under Account Management, tap Link Accounts.
- Choose the account you want to link to (EA Account, Facebook, Game Center, or Apple ID) and log in using your credentials.
Running into an issue connecting your FC Mobile Game?
From time to time, you may run into an issue connecting your FC Mobile game to an EA account (or another account). First, try the following steps to see if we can resolve the issue you are running into.
- Clearing your apps cache and relaunching your game
- Switching the network you're using (Try going from cell data to Wifi, or vice versa)
- Check if you are using an underage age
- Confirm if your game is already linked to an EA account
If you continue running into issues, give the steps in our Help articles for Android and iOS a try as well.
Other Common Issues (FAQ):
I get a message that I am unable to link my game to an account, or I don't see the option to link my game to an EA account?
This could be because you are playing on an underage account. For more information on playing with an underage account, check below.
SpoilerLinking underage accounts
If you’re below the minimum age of digital consent in your country, you can only play as a Guest. View the full list of countries and their minimum age requirements here.
If you think your age is incorrect, the only way to age up your account is by contacting us in-game:
- tap the Settings (cogwheel) icon on the home screen
- tap the arrow icon next to Customer Service and follow the instructions to get in touch with us.
This EA Account is not currently linked to an FC Mobile Account.
You might see this message when attempting to redeem a code for FC Mobile (https://redeem.fcm.ea.com/). This message means the EA account you are currently signed into does not have an FC Mobile game linked to it.
Check the following information if this pops up.
- First, confirm in-game that you have correctly linked an EA account.
- Close and relaunch your game to see if you notice any error message, or if your account still shows linked
- Clear the cookies and cache of your browser and sign back into your EA account.
If you continue getting the error message, this most likely means the EA account you are signing into on the redemption website is different than the EA account you have linked in-game.
For more information on redeeming codes for FC mobile, check out the blog by the team; REDEEM CODE FAQ
MY CODE DOESN’T WORK! WHAT DO I DO?
If you’re having issues, contact in-game support or visit EA Help.
A couple of things to keep in mind:
- Each redemption code can only be used once.
- Pay attention to the redemption conditions and validity period. A code cannot be redeemed after it expires.
- Make sure you are signed into the same EA Account on the website that is linked in the FC Mobile game in order to receive your rewards.
From here you should be able to correctly link your FC Mobile game to an EA account, After following the information above if you are still running into issues connecting an EA account (or another account), are unable to redeem a code, or missing an in-game item or reward reach out to our support via the in-game option and we can take a further look.
[Information] How to contact support
Cheers!
