Forum Discussion
EA_Pulsar
Community Manager
3 months agoIf you're still having issues after trying the troubleshooting steps, please share the following information with us:
• Device name
• Connection type (mobile data or WiFi)
• Region
• Internet provider name
Thank you for your help
- Lokison0993 months agoRising Rookie
hello EA_Pulsar
Device name: Redmi 13C and Samsung S9, Connection type: Both WiFi and mobile data, Region: Africa (Nigeria), Internet provider : MTN Nigeria and Airtel Nigeria.
I also sent a couple of messages in your DM
- upoic9oidogl2 months agoSeasoned Novice
Device name: Thomas&Anthony (3), IPad pro(11 inch) 3rd generation,
Connection type: Wi-fi
Region: Hong Kong
Internet provider name: PCCW HKT
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