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upoic9oidogl's avatar
upoic9oidogl
Seasoned Novice
3 months ago

Error 10000

When I log in , it says error 10000, get a stable wi-if  etc… etc…
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
3 months ago

If you're still having issues after trying the troubleshooting steps, please share the following information with us:

• Device name
• Connection type (mobile data or WiFi)
• Region
• Internet provider name

Thank you for your help

  • Lokison099's avatar
    Lokison099
    Rising Rookie
    3 months ago

    hello EA_Pulsar​ 

    Device name: Redmi 13C and Samsung S9,  Connection type: Both WiFi and mobile data, Region: Africa (Nigeria), Internet provider : MTN Nigeria and Airtel Nigeria. 

    I also sent a couple of messages in your DM

  • upoic9oidogl's avatar
    upoic9oidogl
    Seasoned Novice
    3 months ago

    EA_Pulsar​ 

    Device name: Thomas&Anthony (3), IPad pro(11 inch) 3rd generation, 

    Connection type: Wi-fi 

    Region: Hong Kong

    Internet provider name: PCCW HKT

     

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