Error while logging in
Hello, i have a problem with my game. I tried clearing cache and other things it just isn't working. Here is a screenshot. Hope you can help me out.
Forum Discussion
Me too.
Error since I switched to 5g.
Guess the games not made for 5g connection.
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Thanks for sharing your experience with FC Mobile, Depending on your device can we try going through our troubleshooting guide?
Mobile (Android)
Troubleshooting EA mobile games on Android devices
Mobile (iPad and iPhone)
Troubleshooting EA mobile games on iPad and iPhone
If this continues would you be able to share the following information in a Private Message?
- Player ID:
- Device (make/model):
- Are you playing on Cell Data or Wifi?
- Have you tried another device?
- Do you get any error messages?
Cheers,
Player ID: I can't give you my ID because I can't log in the game. My username is OsmoX3
Device: Samsung Galaxy S21 FE
Cell data or WiFi: Both but mostly on WiFi.
Have I tried another device? No, I haven't.
Do I get any error messages? Yes I get this error message:
LOGIN FAILED[OxO0232713]
Login failed with GoogleSignlnResult Status
(statusCode=SIGN_IN_REQUIRED, resolution=null]
No, I don't have VPN on my device.
Device: Samsung Galaxy Tab A8
Cell data or WiFi: WiFi.
Have I tried another device? No.
Do I get any error messages? Yes below Error:
LOGIN FAILED[OxO0232713]
Login failed with GoogleSignlnResult Status
(statusCode=SIGN_IN_REQUIRED, resolution=null]
Logged as Guest and now I only get:
Continue without signing in
email XXXXXXXYou can play this game, but we can't sign you in Google Play Games with this account.
I hit continue and get:
Sorry
Linking Failed
Google Play Games linking failed. Please try again.
Please note: That this is a Teen account, over 13 yr old.
