Forum Discussion

arashk_hli's avatar
arashk_hli
3 months ago

FC Mobile - iOS unable to log in

I can’t log in ino my fc mobile Im on iphone 15 and I have ios 18 I didn’t have any problems until Tuesday and after that day it keep saying this text on my screen. Please tell me what should I do?? ...
arashk_hli's avatar
arashk_hli
3 months ago

I can’t log in into my game and it keep saying this text. I deleted and reinstalled my game but it didn’t work. Please help me

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
3 months ago

Hey @arashk_hli 

Thanks for letting us know what you are running into with FC Mobile. Depending on your device can we try the steps in our EA Help articles;

 

Troubleshooting on iOS

 

Troubleshooting on Android

 

If this keeps up let us know the following:

 

  • Which device (make/model) do you play on?

Thanks!

  • arashk_hli's avatar
    arashk_hli
    3 months ago

    Hi

    I play on iPhone 15 pro max and my iPhone’s iOS version is 18 

    I tried everything that mentioned on troubleshoot for iOS but it didn’t work 

    I changed my network 

    I reinstalled the game 

    I used vpn

    I used dns

    I restarted my phone 

    I cleared my safari’s cache 

    and after all of these I still can’t log in to my game

    • mendozzamagic's avatar
      mendozzamagic
      Hero+
      3 months ago

      @arashk_hli @Mari0o88 have either of you tried logging in on a different device?

      Mari0o88 - what device are you using?

      • Mari0o88's avatar
        Mari0o88
        3 months ago

        I'm using an android, I've tried using one of family member's phone I've successfully logged and could play on that device I didn't had any problem. But obviously I want to play on my device.                 @mendozzamagic 

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