Re: FC Mobile 60/90/120 FPS or graphics settings unavailable on specific devices

Hello EA Sports Support,

I am writing to report an ongoing graphics restriction issue in FC Mobile, which is also present in the new beta.

My device is an OPPO A5 5G. It easily runs heavy, high-end games like Genshin Impact on high graphics settings. However, in FC Mobile and its beta, my graphics and frame rate settings are strictly locked to 30 FPS.

It is clear that my phone's hardware can handle more, but it seems to be wrongly restricted by your device whitelist. Could you please update the configuration or whitelist for the Oppo A5 5G so players like me can enjoy the game at 60 FPS?

Thank you for your help.