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orrzypn5770w's avatar
orrzypn5770w
10 months ago
Solved

I bought 99 ovr pepe a few days for 100M coins but today he's been converted to

I bought 99 ovr pepe a few days for 100M coins but today he's been converted to untradable player either make him tradeable or give me my coins back. I'm really disappointed by this action. ID : Tahl...
  • mendozzamagic's avatar
    mendozzamagic
    10 months ago
    @orrzypn5770w If he retired then he will be untradable and gradually removed from the game - you have an exclusive card now …
lhnpl1yomkhd's avatar
lhnpl1yomkhd
10 months ago

I'm sorry to bother you, but my player Pepe has gone from tradable to non-tradable, which has cost me 150 million gold, I'm very sad, can you restore him? Or remove the player compensation gold is also OK, hope you can solve as soon as possible. Attached are screenshots and my personal information.

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    10 months ago
    @lhnpl1yomkhd He has retired and as such has been made inactive in the game - you now have a unique player that nobody else can obtain.

    The other option that EA has is to simply remove the card entirely from the game, which would have left you with no card at all, at least this way the player you purchased (presumably because you wanted them in your side) remains there for you to hold on to.
    • pelicanos's avatar
      pelicanos
      Rising Hotshot
      10 months ago

      I didn't know about this situation but feel ea attitude is being unfair. It sounds like it should be one of those 'no fault claims' but the gamer has to take a hit. I appreciate EA has to remove the player from the open market but to make it fair the gamer should have the option of selling back the player to ea via the market.

      • mendozzamagic's avatar
        mendozzamagic
        Hero+
        10 months ago
        @pelicanos Selling back to EA seems like a fair option - having an exchange for example - I’ll pass it on 👍

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