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qo2c4yc9uacg's avatar
qo2c4yc9uacg
8 months ago
Solved

I CAN’T REDEEM CODES.

I can’t login nor redeem codes even though i link my ea account to my fc mobile

  • mendozzamagic's avatar
    mendozzamagic
    8 months ago
    @qo2c4yc9uacg Hi mate - you need to make sure that you are using the same ea account to redeem the code as you have linked to your account (which I presume you are …. but just in case).

    You can also run into issues when linked to both Facebook and EA - it might be worth unlinking FB, but I would only do so after confirming your EA account link with customer service.

    You can contact customer service via the in-game settings menu

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  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    8 months ago
    @qo2c4yc9uacg Hi mate - you need to make sure that you are using the same ea account to redeem the code as you have linked to your account (which I presume you are …. but just in case).

    You can also run into issues when linked to both Facebook and EA - it might be worth unlinking FB, but I would only do so after confirming your EA account link with customer service.

    You can contact customer service via the in-game settings menu

  • doneR9's avatar
    doneR9
    5 months ago

    did you fix the problem? And if can you tell me how because I have the same problem

  • upwd0146's avatar
    upwd0146
    New Novice
    4 months ago

    No. EA is not responding and neither is anyone else.  Everyone is not a rocket scientist and I think they forget about us little and old people who who still enjoy playing the games to keep their minds sharp.

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