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162wjurhfd8h's avatar
162wjurhfd8h
Newcomer
8 months ago

I did not got my fifa points pack

I bought 2 times the 2000 fifa points pack in one time so i payed 4000 fifa points but i got only one pack on fifa mobile this was the new pack i only recieved one i need the other one tho can someone help me pleese 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hi there 162wjurhfd8h​ 

    If your points still haven't come through for you, you'll want to report this with our live support team so they can review your billing details and take a look.

    Please reach out to live support using the link here to speak with the team on this. 

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