Forum Discussion

2 years ago

I mistakenly bought 5900 points for FC 24 instead of FC 25. URGENT SUPPORT

Hello, I accidentally purchased 5900 points for FC 24 at 1,503.00 TL. Is it possible to get a refund for this transaction, or could the points be transferred to FC 25? I kindly request your assis...

EA_QueenBee

Community Manager

2 years ago

Hey @dogusbaba,

Have you transferred FC 24 points to FC 25 before?

dogusbaba
2 years ago
@EA_KraliçeArı Hi,
No, I have never used FC 24 before.
- EA_QueenBee
  Community Manager
  2 years ago
  @dogusbaba,
  
  In that case I'd recommend reaching out to the retailer you bought the points from and seeing if you can get a rfund from them.
  - dogusbaba
    2 years ago
    @EA_KraliçeArı The place where I purchased the product is the PlayStation Store. Should I seek support from here?